How to add a new user to your Lightspeed eCom account

Add a new user to Lightspeed Ecom
11Apr, 2018
  1. Go to Here you’ll be prompted to login to your Lightspeed eComaccount.

login screen


  1. Scroll down on the left-hand side and click on ‘Settings’.



  1. Select ‘Users’.



  1. In the top right-hand corner, select ‘Add a user’

new user


  1. In the pop-up window, enter the First Name, Last Name and Email address for the new user. Lightspeed will send them an email inviting them to set up their account.

pop up


  1. Click on the User’s name to view their user details.

user name


  1. In the General Section, select the drop down menu under status and change the status from ‘Pending’ to “Approved’.

approved status


  1. If this person should have full permission to all parts of the website, leave the checkbox marked for Full Permissions.

full permissions


  1. If this person should not have full permissions to all parts of the website, uncheck the box and select the areas this user can access.

if not


  1. Save your changes.

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